Our COmpany

Clarity Before Commitment

Highway at sunrise with two blurred trucks driving on the right lanes and fields on both sides.

We help leaders make better operational and technology decisions.

Engaged SCM is a supply chain advisory firm specializing in warehousing, logistics, inventory, and operational performance for asset-heavy industrial organizations.

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WE HELP LEADERS TURN SUPPLY CHANGE CHALLENGES INTO PRACTICAL RESULTS.

Engaged SCM is a supply chain advisory firm that combines experienced guidance with hands-on delivery. We help asset-heavy industrial organizations improve warehousing, logistics, inventory, and operational performance, turning recommendations into solutions that work in the real world.

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OUR BEGINNING

Built to close the gap between advice and action.

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Engaged SCM was created around a simple idea: good advice only matters if it works in the real world. We combine experienced advisory with hands-on delivery to help organizations solve supply chain problems and turn recommendations into measurable results.

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OUR EXPERIENCE

Experience from both sides of the table.‍

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Our background combines senior consulting experience with hands-on industry leadership, including Canadian distribution and industrial environments, with projects delivered across North America. We understand supply chains from both sides, advising organizations on what should change and being accountable for making their operations perform in the real world.

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OUR CLIENTS

We work with organizations that build, move, and store physical goods.‍

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From MRO parts that keep plants running to industrial products, retail goods, healthcare supplies, and other critical inventory, our work centres on the physical side of the supply chain. We’re at our best where inventory, materials, logistics, and operational performance have a real impact on cost, service, and the business as a whole.

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OUR WORK

From a specific operational problem to a long-term partnership.‍

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Our work spans warehousing, inventory, logistics, operational improvement, and technology adoption. Engagements may include focused assessments, implementation support, capability building, or ongoing advice to senior leadership.

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Whatever the scope, the goal is the same: understand the problem, make the right improvements, and put them into practice.

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WHAT WE'RE BUILDING

A supply chain advisory firm that stays close to the work.‍

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We work from the boardroom to the floor. We help leaders make sound decisions, support teams through implementation, and stay close enough to understand what’s really happening.

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That combination of senior-level experience and hands-on delivery keeps the focus on better operations and measurable results.

Our FOunder

Brent Willett founded Engaged SCM to close the gap between supply chain strategy and operational reality.
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A Chartered Professional Accountant (CPA) with deep experience across global consulting and industry leadership, Brent brings a perspective that connects financial discipline, operational credibility, and technology decision-making. He has spent as much time in industrial facilities and on site as in boardrooms - and that combination shapes everything Engaged SCM does.

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What sets Brent apart is not just his technical range. It is that he earns trust at every level of the organizations he works with. Leaders rely on his financial discipline and strategic clarity. Operations teams talk to him because he knows the right questions to ask and understands the work from the inside. That combination of executive credibility and floor-level trust is what turns recommendations into results that stick.

Before founding Engaged SCM, Brent held senior supply chain advisory roles at Deloitte and EY, leading complex modernization and performance improvement initiatives across multiple industries. He also served as CEO of Supply Chain Canada (Alberta Institute).

Brent currently serves as a strategic advisor to the Alberta Logistics Centre of Excellence and is regularly engaged in executive education, industry development, and applied programs that help supply chain leaders navigate operational and technology change with greater confidence.

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The numbers behind our work

$1.2M

recovered in eight weeks, on site, on the floor

500+

participants in training

From floor level execution to Executive strategic training through the Warehouse Modernization Program
100%

Independent and vendor-neutral, always

$2B

Value delivered to clients

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Success Stories

Professional Development

More than 1,000 supply chain professionals trained through practical programs delivered across Canada, with participants continuing to use the frameworks long after the training is complete.
Professional Development
Women in warehouse

Active Mine Site (Northern Canada)

Provided an independent warehouse assessment that validated what the team was doing well while identifying practical opportunities to improve inventory control, laydown areas, material management and the processes needed to sustain those improvements.
Gold & Mining Sector Experts
large industrial boat in industrial dock

Major Pulp and Paper Producer

A multi-year engagement focused on improving inventory, warehouse operations, logistics costs, and technology decisions across a large industrial operation.
Paper & Forestry Work
cranes lifting shipping containers

Alberta Logistics Centre of Excellence

Ongoing advisory supporting industry programs focused on productivity, technology adoption, workforce development, and growth.
Logistics Centre Strategy
aerial view of shipping containers

Agriculture Co-operative

Recovered $1.2 million in direct savings within six weeks by analyzing warehouse flows and moving a 24/7 operation from three shifts to two.
Large Agriculture Project
large warehouse aisles

Is Your Bottom Line Paying for a Broken Process?

Most asset-heavy operations have hidden inefficiencies that technology alone will not fix. We find them, build the plan, and stay engaged until the results are real.

Man in yellow helmet and safety vest holding tablet talks to coworkers in a warehouse.